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Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information.

Introduction

At Bluewing Travels, we respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights regarding your data. By using our website or booking through us, you agree to the practices described below.

Information We Collect

When you interact with us, we may collect the following information:

  • Personal Details: Name, email address, phone number, and payment information.
  • Travel Information: Passport details, travel preferences, flight choices, and accommodation requirements.
  • Technical Data: IP address, device type, browser version, and browsing patterns.
  • Cookies & Similar Tools: Used to improve your online experience, track site performance, and tailor content. You can manage cookies in your browser settings.

How We Use Your Information

We use your information to:

  • Process bookings, confirm reservations, and manage payments.
  • Provide customer support before, during, and after your trip.
  • Personalize your travel experience and improve our services.
  • Send updates, offers, and promotions (if you opt in).
  • Comply with legal, regulatory, and security obligations.

Sharing Your Information

We share your details only when necessary:

  • Travel Partners: Airlines, hotels, and tour operators to complete bookings.
  • Payment Providers: For secure payment processing.
  • Legal Requirements: When required by law, regulation, or official request.
  • Business Transactions: In cases such as mergers or restructuring.

Data Protection & Security

We implement trusted security measures to safeguard your data. While no system is completely risk-free, we regularly update our processes to minimize unauthorized access or misuse.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate information.
  • Request deletion of your data in certain circumstances.
  • Request a copy of your data in a portable format.

To exercise these rights, please contact us at info@bluewingtravels.uk.

Data Retention

We retain personal information only as long as necessary for bookings, customer support, legal compliance, or service improvement. Once no longer needed, data is securely deleted.

Links to Third-Party Websites

Our website may include links to other sites. Bluewing Travels is not responsible for how third-party websites handle your data. We recommend reviewing their privacy policies before sharing information.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here along with the updated effective date.

Questions About Our Privacy Policy?

If you have any questions or concerns about how we handle your personal data, please don't hesitate to reach out to us.