Terms & Conditions

By accessing or using the services provided by Bluewing Travels, you agree to these Terms & Conditions. Please read them carefully before making any booking.

Booking Confirmation

All bookings with Bluewing Travels can be made via our website, email, or phone. We reserve the right to refuse a booking if the information provided is inaccurate or incomplete. Traveler names must match passports or government-issued IDs exactly, as incorrect details may result in denied boarding or access to services.

A booking is considered confirmed only once an official confirmation email is sent to you, detailing your itinerary, pricing, and any special requests. Customers are advised to check all information in the confirmation carefully and report any discrepancies immediately.

Payment Terms

All prices listed on our website or provided in quotations are in GBP unless stated otherwise and are subject to change until full payment is received. At Bluewing Travels, full payment is required at the time of booking, and bookings will not be confirmed until payment is completed.

Payment methods include major credit and debit cards, as well as bank transfers. Additional charges for services such as baggage, seat selection, or other optional extras imposed by airlines, hotels, or tour operators may apply.

Cancellation Policy

Cancellations must be communicated in writing via email or through our website. Cancellation fees vary depending on the type of service booked and the policies of the respective providers, including airlines and hotels. Some discounted or non-refundable services may not be eligible for refunds.

Any applicable refunds will be processed in accordance with supplier terms and may take up to 30 working days. In the event of a no-show, payments may be forfeited, and customers are strongly advised to notify us in advance if they are unable to travel.

Changes to Bookings

Requests to change bookings, including travel dates, passenger details, or services, are subject to availability and may incur additional charges. Any fare differences, penalties, or service fees imposed by third-party providers are the responsibility of the customer.

While Bluewing Travels will make reasonable efforts to accommodate changes, we cannot guarantee that all requests will be possible. Modifications requested within a short period before departure may not be accepted due to operational constraints.

Travel Documentation

Travelers are responsible for ensuring that passports, visas, travel permits, and any other required documentation are valid for their journey. Bluewing Travels can provide guidance and advice, but cannot be held liable if a traveler is denied boarding, entry, or services due to invalid or incomplete documentation. Customers should also ensure that they meet any health or vaccination requirements for their destination.

Liability and Insurance

Bluewing Travels acts solely as an intermediary between travelers and service providers such as airlines, hotels, and tour operators, and is not liable for any acts, omissions, or errors of these third parties.

We strongly recommend obtaining comprehensive travel insurance to cover unforeseen events, including medical emergencies, trip cancellations, or lost or delayed baggage. Bluewing Travels cannot be held responsible for circumstances beyond our control, including natural disasters, strikes, political unrest, or pandemics.

Force Majeure

In cases of force majeure, including extreme weather, government actions, strikes, civil unrest, or health emergencies, Bluewing Travels is not liable for delays, cancellations, or failure to perform obligations. We will, however, make reasonable efforts to assist travellers where possible, though full compensation or alternative arrangements cannot be guaranteed.

Intellectual Property

All content on the Bluewing Travels website, including text, images, logos, and designs, is the property of Bluewing Travels or licensed to us. Copying, distribution, or use of any content without prior written permission is strictly prohibited.

Privacy and Data Protection

Bluewing Travels collects and processes personal information in accordance with our Privacy Policy. By booking, you consent to the use of your personal information for:

• •Facilitating travel arrangements
• •Communicating regarding your booking
• •Providing customer support

Data may be shared with trusted service providers and payment processors only as necessary to complete your booking.

Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom, and any disputes arising from them shall be subject to the exclusive jurisdiction of UK courts.